Elite Lab Services respects your privacy and is committed to protecting it at all times. This online privacy statement explains how Elite Lab Services collects, uses and safeguards information on its website. This Internet Privacy Statement applies only to information collected by Elite Lab Services through its website.
Changes to the Internet Privacy Statement
We reserve the right to amend the Internet Privacy Statement at any time, for any reason. We will post a notice that this Internet Privacy Statement has been amended by revising the "Last updated" date at the bottom of this page.
If you have questions about this Internet Privacy Statement, please send us an email. Please note that we cannot process opt-out requests sent to this email address.
What information we collect and how we use it
Information we collect -- When you browse www.elitelabservices.com and do not interact with the site for any online service from Elite Lab Services, you browse anonymously. Personally identifiable information--such as your name, address, phone number and email address--is not collected as you browse.
When you become a registered user on our site, or choose to interact with our site in other ways, such as registering to Elite Lab Services online services, applying for Elite Lab Services membership, submitting questions or comments or requesting information or materials, we will collect certain personal information from you. The type of personal information collected will vary but may include name, address, phone number, birth date, billing and delivery information, email address and other demographic information. We do not collect Social Security numbers via an Elite Lab Services website. The type of product or service that you seek will determine the personal information that is collected. For a listing of the exact type of personal information that will be collected from you, please refer to the appropriate online form.
Tracking activity on our website.
We track how our site is used by both anonymous visitors and visitors who interact with the site.
How we use personal information -- Once collected, we may use your personal information (except for email address, which is outlined below) for the following purposes:
- Register you for programs and services you have requested
- Process, fulfill and follow up on your orders or membership application
- Answer your emails or on-line requests
- Send information you request
- Notify you about new products/services special offers, upgrades and other related information from Elite Lab Services and other approved third parties
We do not share, sell, trade, exchange or rent your email address to vendors for them to market their products or services to you. When we hire vendors to deliver emails to you on our behalf, they are under agreement and limited from using your email address for any other purpose.
Elite Lab Services may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on Elite Lab Services; (b) protect and defend the rights or property of Elite Lab Services; or (c) protect the personal safety of Elite Lab Services personnel or members of the public in urgent circumstances.
Children under 13 -- We do not knowingly solicit data online from children under the age of 13.
Information security -- Elite Lab Services implements security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to personal information to Elite Lab Services’s business partners who may need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
How we safeguard information
Site security features
SSL technology and how you benefit from it -- Elite Lab Services realizes the importance of security, so we've taken a number of steps to enhance the protection of information sent to or from Elite Lab Services over the Internet. First, we require that a "secure session" be established, using Secure Socket Layer (SSL) technology. This is done any time you supply or access information in one of our secure online areas.
SSL technology creates a private conversation that only your computer and Elite Lab Services systems can understand. The SSL technology encodes information as it is being sent over the Internet between your computer and Elite Lab Services systems, helping to ensure that the transmitted information remains confidential.
User ID and password -- Many areas of the site require the use of a user ID and password as an additional security measure that helps protect your information. This allows Elite Lab Services to verify who you are, thereby allowing you access to your account information and preventing unauthorized access.
When you have finished using a secure area of Elite Lab Services’s website, make sure you always click on the "Log Out" link which appears on every secure page. When you click on the "Log Out" link, you will be given the option to end your secure session. No further secure transactions can be conducted without re-entering your user ID and password. You should be aware that browser software often "caches" a page as you look at it, meaning that some pages are saved in your computer's temporary memory. Therefore, you may find that clicking on your "Back" button shows you a saved version of a previously viewed page. Caching in no way affects the security of your confidential user ID or password.
No guarantee -- Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, Elite Lab Services cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services.
Last updated May, 2012